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About

A small Abu Dhabi service for one thing

Making bus card recharge quick and quiet for people who ride the same buses we do.

What we do

Capital Bus Reload operates an online top-up service for Hafilat cards used across Abu Dhabi city and regional bus routes. You enter the 10-digit card number, choose an amount in AED, confirm the payment — the balance is queued for update on the transit network.

We focus only on bus card recharge. We do not sell physical cards, we do not issue Emirates ID, and we do not process fines or fare disputes.

What we are not

Capital Bus Reload is an independent third-party service. We are not the official Hafilat, we are not the Integrated Transport Centre, and we are not affiliated with any government authority of the United Arab Emirates. For card issuance, refunds after loss or concession category changes, please contact the official issuer directly.

How we operate

The service runs from Abu Dhabi. Support is handled by our small team during working hours (Sun–Thu, 09:00–18:00 Gulf Standard Time). Payments go through a licensed payment provider — our servers never see or store card numbers or CVV codes.

Fees and transparency

A small fixed service fee is shown before you confirm any recharge. No hidden charges, no auto-renewals, no subscriptions. The full amount you pay is visible before you approve the transaction.

Contact

You can reach us by phone +971 52 304 5772, on WhatsApp, or by email at info@capitalbusreload.org. Our office is at 39 Ar Rafraf St, Khalifa City, Sector 32, Abu Dhabi, UAE.